Smart Community Consultant




My Smart Community is a boutique consultancy firm that takes the overwhelm out of your Smart City journey by supporting you  to identify and implement the REAL needs of your community! 


Welcome to My Smart Community

Here at My Smart Community, we ignite Smart Community thinking from the regions to the world.

We do this through conversation facilitation and providing Smart Community consulting for all levels of government, industry and regulatory authorities.

Our founder Zoe Eather is a keynote speaker, facilitator and podcaster. 

Zoe’s triple threat is that she thinks as an engineer, communicates like as entertainer and implements as a project manager.

Even more important than that? 

Zoe cares like a public servant. 

Smart Community Consultant

My Smart Community understands that there’s a lot of hype in this Smart City space, people making promises with no substance and tech companies selling you out-of-the-box solutions that don’t necessarily fit the needs of your unique community (no matter how many #buzzwords we use). Because of this, these conversations often start with the technology.

Not only does this leave you feeling overwhelmed with options, but it’s the completely wrong approach! We need to start with the real needs of the community and the practical pain-points we are trying to solve.

Together we work out what new ways of thinking and working are needed to fit your community context and look at a range of solutions.  

Then and only then do we look at what technology can do to support that. 

This may include creating accessible and fun community initiatives, trialling the latest tech, bringing together stakeholders to develop your Smart Community Journey Plan and/or improving services through operational efficiencies (and many things in between).

My Smart Community does whatever it takes to continue to influence and shape the smart cities conversation by not starting with technology but actually the real needs of the community – including the people with the most at stake. 

As a public servant at heart, Zoe believes that everybody in the community deserves service and access — not just those who are tech savvy or can afford to pay for multiple options.

Smart Community thinking is ultimately about making the places we live, work and play more accessible, liveable and sustainable for all.


How do we do this?

Consulting services and advice

Keynote speaking

Facilitated workshops, engagement and strategy sessions

Smart Community Consultant


Identifying paradigm shifts that will affect you and your community


Understanding your painpoints and providing practical strategies to improve


Analysing your real needs through data (the numbers and the stories) and guiding you through implementing your priorities


Providing expertise in the impacts of new technologies, trends and use of data for smart cities and communities


Work with you in delivering Smart Community programs and enabling real collaboration 

What does it look like step by step to work with us?


Step 1

Understand why you want a Smart City Strategy


Step 2

Identify what the needs are in your community/context


Step 3

Decide on tech and non-tech solutions in a Smart Community Journey Plan

Fun fact: sometimes you don’t even need a technology solution. Sometimes the ‘Smartest’ solution has nothing to do with technology at all.

Working with us can save you money in the long run.

Yes, there needs to be some investment, but because of our approach there is a good return on that investment. By starting with the real needs of your community and improving your operational efficiencies, we can avoid wasting money on shiny things you don’t need.

Smart Community Consultant

Smart Community Consulting Pacakges

We can craft a Smart Community Journey Plan for your organisation or community. But why do you want one?

The answer to that question is going to shape the way we work with you but also if you know that from the start you’ll definitely get a better outcome. That’s our promise.

Smart City Consulting Zoe Eather

Want Zoe to be a Guest Speaker?

Are you looking for an engaging speaker for your next event or conference? Zoe is available for keynotes, panel discussions, moderating, master of ceremonies and half- or whole-day workshops.